Features
The features built into Carmelsuite (and Tenantserve) are designed to help you as a manager serve your tenants. Here’s the entire list of features you’ll find in the application:
Action Item Tracking
This feature allows managers to keep track of responsibilities attached to issues that have arisen in the building. Notification settings allow you to stay posted on current status of existing items, monitoring tasks associated with all the members of your management team.
This feature allows managers to keep track of responsibilities attached to issues that have arisen in the building. Notification settings allow you to stay posted on current status of existing items, monitoring tasks associated with all the members of your management team.
Appointment Scheduling
To help you become more proactive in your management duties, the appointment scheduling feature allows you to generate meeting appointment schedules at set intervals. These online meeting repositories provide a place for your team to store critical notes from meetings with tenants. With this feature, supervisory members of your team can review important interactions and help guide the team through more effective management and tenant retention strategies.
To help you become more proactive in your management duties, the appointment scheduling feature allows you to generate meeting appointment schedules at set intervals. These online meeting repositories provide a place for your team to store critical notes from meetings with tenants. With this feature, supervisory members of your team can review important interactions and help guide the team through more effective management and tenant retention strategies.
Certificate of Insurance Management
One of the more challenging aspects of day-to-day management duties is keeping COI’s updated, informing tenants and vendors when deficiencies and/or expirations exist. Carmelsuite’s COI management feature allows you to input COIs, upload and archive digital copies, quickly search for tenant and vendor certificates and even dynamically print expiration and deficiency letters
One of the more challenging aspects of day-to-day management duties is keeping COI’s updated, informing tenants and vendors when deficiencies and/or expirations exist. Carmelsuite’s COI management feature allows you to input COIs, upload and archive digital copies, quickly search for tenant and vendor certificates and even dynamically print expiration and deficiency letters
Resource Reservations
Make it easy for tenants to reserve common resources and common areas. With Carmelsuite’s resource reservation feature, your team can store resources making them viewable and reservable by all tenants. When making reservations, tenants can know immediately whether resources are available and be notified when management has approved.
Make it easy for tenants to reserve common resources and common areas. With Carmelsuite’s resource reservation feature, your team can store resources making them viewable and reservable by all tenants. When making reservations, tenants can know immediately whether resources are available and be notified when management has approved.
Document Delivery and Collaboration
This feature has been dubbed “priceless”, especially when compared against other applications providing it at a much higher cost. With the document management feature, you can share and collaborate on documents and emails with tenants, outside parties, or members across your team. Document repositories can be password protected or open for review by those to whom you provide the URL.
This feature has been dubbed “priceless”, especially when compared against other applications providing it at a much higher cost. With the document management feature, you can share and collaborate on documents and emails with tenants, outside parties, or members across your team. Document repositories can be password protected or open for review by those to whom you provide the URL.
Waiting List
Simple, but useful – the waiting list feature allows you to keep a running, sortable, editable list of individuals who may have expressed an interest in leasing at your property. This feature is especially useful for apartment managers who (hopefully) keep their units full, but always want to have a list of contacts on hand in the event that a tenant departs.
Simple, but useful – the waiting list feature allows you to keep a running, sortable, editable list of individuals who may have expressed an interest in leasing at your property. This feature is especially useful for apartment managers who (hopefully) keep their units full, but always want to have a list of contacts on hand in the event that a tenant departs.
Tenant Surveys
Find out what they’re thinking and how your team can improve. The tenant survey feature is easy-to-use and easy-to-understand; build a set of questions to be answered by tenants in your building and receive notification when they’ve completed the form. No need to pay for a surveying application, Carmelsuite gets it done.
Find out what they’re thinking and how your team can improve. The tenant survey feature is easy-to-use and easy-to-understand; build a set of questions to be answered by tenants in your building and receive notification when they’ve completed the form. No need to pay for a surveying application, Carmelsuite gets it done.
Concierge Services
Inform your tenants of the benefits and services offered to them through the management office. This feature allows you to take your office’s concierge service to the web, giving the tenant portal (Tenantserve) an added info-boost.
Inform your tenants of the benefits and services offered to them through the management office. This feature allows you to take your office’s concierge service to the web, giving the tenant portal (Tenantserve) an added info-boost.
Handbook Management
Create dynamic, printable, downloadable, searchable and linkable online handbooks. Carmelsuite’s handbook editor is without match. Management teams can use this feature to keep tenants up-to-the-moment with procedures. By enabling notifications, tenants can be informed when updates are added so that nothing is lost.
Create dynamic, printable, downloadable, searchable and linkable online handbooks. Carmelsuite’s handbook editor is without match. Management teams can use this feature to keep tenants up-to-the-moment with procedures. By enabling notifications, tenants can be informed when updates are added so that nothing is lost.
Tenant Notices
Deliver timely electronic notices to tenants, being notified when acceptance has been acknowledged. With this feature managers can be assured that the word has been delivered and, with the centralized tenant portal (Tenantserve), tenants will have a one-stop spot to review all past notices.
Deliver timely electronic notices to tenants, being notified when acceptance has been acknowledged. With this feature managers can be assured that the word has been delivered and, with the centralized tenant portal (Tenantserve), tenants will have a one-stop spot to review all past notices.
Visitor Registration
With security becoming a growing concern, Carmelsuite offers a visitor registration feature which allows tenants to inform the management office when they have guests to the building. Using this feature, certificates of insurance can be verified well before a vendor arrives, your security team can keep clear logs of when and where access has been granted, and you can rest more assured that proper arrangements have been made when those guests arrive.
With security becoming a growing concern, Carmelsuite offers a visitor registration feature which allows tenants to inform the management office when they have guests to the building. Using this feature, certificates of insurance can be verified well before a vendor arrives, your security team can keep clear logs of when and where access has been granted, and you can rest more assured that proper arrangements have been made when those guests arrive.
Work Orders
Give your engineering team a breath of fresh air. Carmelsuite takes the frustration out of work order processing by keeping the core needs at the core of the module. Assign task focals, track work orders by charge code, provide clear reports to accounting of what items should be billed back. Notifications of outstanding items are delivered to members of your team tasked with providing a high-level of response and service. Management can be notified when tasks remain outstanding.
Give your engineering team a breath of fresh air. Carmelsuite takes the frustration out of work order processing by keeping the core needs at the core of the module. Assign task focals, track work orders by charge code, provide clear reports to accounting of what items should be billed back. Notifications of outstanding items are delivered to members of your team tasked with providing a high-level of response and service. Management can be notified when tasks remain outstanding.
Bulletin Board
As a part of the tenant portal (Tenantserve), Carmelsuite provides a bulletin board manager. With this feature enabled, tenants can post events, notices they’d like to share with other tenants, goods they’d like to sell, or whatever you, as a manager, decide should be posted. Those who post can upload pictures and descriptions for all to read.
As a part of the tenant portal (Tenantserve), Carmelsuite provides a bulletin board manager. With this feature enabled, tenants can post events, notices they’d like to share with other tenants, goods they’d like to sell, or whatever you, as a manager, decide should be posted. Those who post can upload pictures and descriptions for all to read.
Conversations
Never again rely on one team member’s mailbox to be the repository of key tenant interactions. With the Carmelsuite’s Conversations feature, tenants can initiate discussions with the management office. These discussions can either be private between the office and the tenant, or flagged as public so that others at the property might benefit from the information shared.
Never again rely on one team member’s mailbox to be the repository of key tenant interactions. With the Carmelsuite’s Conversations feature, tenants can initiate discussions with the management office. These discussions can either be private between the office and the tenant, or flagged as public so that others at the property might benefit from the information shared.